Any Queries

Welcome to SterlingBox! Below, you'll find answers to some frequently asked questions about our exquisite collection of custom-made diamond and moissanite jewelry. If you have any further inquiries or need assistance, please don't hesitate to contact us at sterlingbxofficial@gmail.com.
1. What is moissanite, and how does it compare to diamonds?
  • Moissanite is a brilliant gemstone, known for its exceptional brilliance and fire. While it closely resembles diamonds, it is a unique mineral. Moissanite is a more affordable alternative to diamonds, offering similar sparkle and durability at a fraction of the cost.
2. Are your diamonds and moissanite lab-grown or natural?
  • We offer both lab-grown and natural options for diamonds and moissanite, giving you the flexibility to choose based on your preferences and budget. All our gemstones are ethically sourced and of the highest quality.
3. Can I customize my jewelry?
  • Absolutely! We take pride in offering customizable options. Whether you want to design a unique engagement ring or create a personalized necklace, our expert team will work with you to bring your vision to life.
4. What metals do you use for your jewelry settings?
  • Our jewelry settings are crafted from a variety of precious metals, including 18K white gold, yellow gold, rose gold, and platinum. Each piece is designed to complement the beauty of our diamonds and moissanite.
5. How do I find my ring size?
  • We provide a ring size guide on our website to help you determine the most accurate size.
6. Do you offer international shipping?
  • Yes, we ship our jewelry internationally. Please check our shipping policies or contact our customer support team for specific details on shipping to your location.
7. What is your return policy?
  • We want you to be completely satisfied with your purchase. If, for any reason, you're not happy with your order, please review our return policy for detailed instructions.
8. Can I purchase loose diamonds or moissanite from SterlingBox?
  • Certainly! We offer loose diamonds and moissanite for those looking to create their own unique pieces or for investment purposes. Our gemstones are carefully sourced and certified for quality.

For any additional questions or to discuss your custom jewelry requirements, please reach out to us at sterlingbxofficial@gmail.com. Our team of experts is eager to assist you in finding or creating the perfect piece of jewelry that will be cherished for a lifetime.